INTRODUCTION
The purpose of this document is to establish the conditions of use of the website WWW.BODEGASLAUNA.COM as well as the conditions of purchase of products through the same by the users.
Please read these TERMS AND CONDITIONS OF PURCHASE and PRIVACY POLICY carefully before using this website. You may print these terms and conditions if you wish. By using this website or placing an order through it, the user accepts our TERMS AND CONDITIONS OF PURCHASE as well as our PRIVACY POLICY, so if you do not agree, you should not use the website.
GENERAL INFORMATION
In compliance with the duty of information contained in art. 10 of Law 34/2002 of 11 July, of Services of the Information Society and Electronic Commerce, we inform you that the ownership of the web corresponds to BODEGAS LAUNA, S.L., domiciled in CTRA. VITORIA LOGROÑO PK 52, LAGUARDIA (ÁLAVA), 01300 and with e-mail INFO@BODEGASLAUNA.COM and telephone 946 824 108, hereinafter BODEGAS LAUNA, S.L..
This merchant agrees not to permit any transaction that is illegal, or is deemed by the credit card brands or acquiring bank, that may or has the potential to damage the goodwill of, or adversely influence them. The following activities are prohibited under the card brands' programs: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Purchaser, Issuing Bank, Merchant, Cardholder, or cards. In addition, the following activities are also explicitly prohibited: "Sale of alcoholic beverages to persons under 18 years of age".
USE OF SITE
By using this website and placing orders through it, the user agrees to the following:
* Use the website solely for the purpose of viewing products and placing orders.
* Do not place any fraudulent or false order. If an order is reasonably considered to be fraudulent BODEGAS LAUNA, S.L. is authorized to cancel it and inform the relevant authorities.
* To have legal capacity to enter into contracts (the user declares to be over 18 years of age).
* Provide your contact information in a truthful and accurate manner in order to be able to ship orders.
PROTECTION OF PERSONAL DATA
BODEGAS LAUNA, S.L. informs the users of this website about its policy regarding the processing and protection of personal data that may be collected by browsing or contracting services through the privacy policy. You can access the privacy policy from the website at any time.
CONDITIONS OF PURCHASE
Availability of the service. Users have the possibility to place orders of the articles offered through the web page both for shipment to an address within the Spanish territory and to a European destination.
Language
The contract shall be formalized in Spanish.
Product availability
Orders are subject to product availability. In the event of difficulties in the supply of the products or if there are no items in stock, BODEGAS LAUNA, S.L. shall inform the customer of this circumstance, either by e-mail or by telephone, and shall reimburse any amount paid for the product or products not available or shall exchange the product for another of the same value, as decided by the customer.
Product Pricing
The prices of the articles include all current taxes but do not include shipping costs, which will be added to the total amount. BODEGAS LAUNA, S.L. reserves the right to modify the prices at any time, although the products will be invoiced on the basis of the price in force at the time of placing the order (subject to the availability of the product). The purchase order shall indicate both the total price of the product/products, including VAT and the corresponding shipping costs, as indicated in the following sections. The applicable VAT rate will be the one legally in force at any given time depending on the specific item in question.
In orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT in accordance with the provisions of Article 21 of Law 37/1992, without prejudice to the application of taxes and duties in accordance with the regulations in force in each of these territories.
Shipping costs to addresses within Spain
For orders under 45,00€, the shipping costs are 6,00€, amount to be added to the total amount. Shipping costs will therefore be borne by the customer.
For orders of 45,00€ or more, no shipping costs will be applied.
Shipping costs to addresses outside Spain
For orders with destination any country within the European Union less than ___€, shipping costs amount to __€, amount to be added to the total price. Shipping costs will therefore be borne by the customer.
For orders equal to or greater than __€ no shipping costs will be applied.
How to place an order
To place an order you must select the desired item(s). Once you have selected all the items you want, they will be added to your shopping cart. The next step is to process the order and make the payment. To do this you must follow the steps that are requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the necessary data for the purchase and subsequent delivery of the order.
Before formalizing the purchase you must EXPRESSLY ACCEPT these conditions and the privacy policy.
The data recorded by the website constitutes proof of the transactions made. The customer will receive confirmation of the order by e-mail.
During the process, before making the payment, you will be able to modify the data of your order. The order is not formalized until the process is completed, which will occur when you have made the payment. Clicking on "Pay" implies that you purchase and pay for the selected items, this step is a binding commitment.
There are no purchase limits. The user can order as many items as he/she wishes, with no minimum or maximum established.
Right to cancel the order
BODEGAS LAUNA, S.L. reserves the right to refuse an order from a customer with whom there is a dispute. BODEGAS LAUNA, S.L. also has the right to refuse or cancel an order for justified reasons, such as:
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- Invoicing data error (incorrect or impossible to verify)
- If there is suspicion of fraud with the bank card
- If it is not possible to send it to the indicated address
- If there are reasons to suspect that the user is not an end-consumer
- If the user is under 18 years of age
- If full payment has not been made.
Form of payment
You may use the following as a means of payment bank card, Paypal or by bank transfer. In the case of payment by credit card or PayPal, the total amount of the order, including shipping costs, will be charged to the customer's account at the time of purchase.
Only payments in EUROS are accepted.
By means of the payment by card and in the case of any incident during the process (for example that the terminal informs of the denial of the card) the order will be cancelled automatically. The system of payment by credit card is made through the payment gateway of "_____".
By clicking "Pay" the user is confirming the payment of the order as well as that the credit card is theirs. To minimize the risk of unauthorized access, your credit card information will be encrypted. Credit cards will be subject to checks and authorizations by the credit card issuer, but if the credit card issuer does not authorize the payment, the order will be automatically cancelled, and the system will inform the customer of such cancellation.
In the case of selecting the Paypal payment system, PayPal will be the payment platform and the payment will be made according to the terms and conditions of such payment platform.
BODEGAS LAUNA, S.L. also offers you the possibility of paying by bank transfer.
The order will be shipped to the address you provide once the total amount of the order has been confirmed.
If the total amount is not paid in full, BODEGAS LAUNA, S.L. reserves the right not to send the order until it is paid in full by the customer.
Delivery
The products will be shipped to the address indicated by the user.
Delivery time ranges from 24 to 72 hours (working days) for deliveries to mainland Spain and 7 working days for deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla.
The delivery time for addresses outside the Spanish territory is between 7 and 10 working days.
The deadlines indicated will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to go ahead with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid.
For the purposes of these terms and conditions, "delivery" or the order shall be deemed to have occurred or the order to have been "delivered" at the time when you or a third party indicated by you acquires material possession of the products, which shall be evidenced by the signature of the receipt of the order at the agreed delivery address.
Impossibility of delivery.
If it is impossible to deliver the order at the address indicated, BODEGAS LAUNA, S.L. will try to deliver it to a third party indicated by the customer or try again to deliver it at a later date. If you are not going to be at home, please contact BODEGAS LAUNA, S.L. to arrange delivery on another day.
If within 15 days from the date your order is available for delivery, the order has not been delivered for reasons not attributable to BODEGAS LAUNA, S.L., we will understand that you wish to withdraw from the contract and we will consider it terminated.
As a consequence of the termination of the contract, we will return all payments received from the user, including delivery costs without any undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract to be terminated. Please note that the transport derived from the termination may have an additional cost, so BODEGAS LAUNA, S.L. shall be entitled to pass on the corresponding costs.
Cancellation of an order.
The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 the Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws.
To cancel an order you can use the form in the link "RIGHT OF WITHDRAWAL" or you can notify us by e-mail to INFO@BODEGASLAUNA.COM by post to the address CTRA. VITORIA LOGROÑO PK 52, LAGUARDIA (ÁLAVA), 01300.
If you send us an email or written communication, please include the details of your order to help us identify it.
The withdrawal period shall expire 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods or in case the products making up the order are delivered separately, 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the last of the aforementioned products.
Once the right of withdrawal has been exercised, the user must return the delivered products to the address indicated, thus assuming the costs of return. Please note that if you decide to return the goods to us carriage forward we will be entitled to charge you for any costs we may incur.
The right to withdraw from the contract shall apply only to those products that are returned in the same condition in which the customer received them. No refund will be made if the product has been used beyond the mere opening of the product, products that are not in the same condition in which they were delivered or have suffered any damage, so you should be careful with the product/s while they are in your possession. Please return the item(s) using or including all original packaging with all tags. Please do not remove the tags until you are sure you want to keep each item.
After examining the item, we will let you know if you are entitled to a refund.
If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the total amount of the purchase plus shipping costs within 14 days of receipt of the cancelled order.
If the return only includes a part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, excluding shipping costs.
Return of defective products
If you return the products to us because they are defective or the descriptions do not correspond to the products, we will proceed to refund the full price of the products, together with the derived shipping costs and the cost of returning the item.
RESPONSIBILITIES
Access to and use of this website is the responsibility of the users. It is not guaranteed by BODEGAS LAUNA, S.L.:
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- The infallibility, availability, continuity and absence of security deficiencies of the website.
- That the content of the site or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.
- Possible damages that may arise from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the website.
- Delays or blockages in the use of this page caused by deficiencies or overloading of the data processing center, or damages that may be caused by third parties through illegitimate intromissions beyond the control of BODEGAS LAUNA, S.L..
- BODEGAS LAUNA, S.L. shall not be held liable for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from other sources.
Mere access to the web page does not imply any type of commercial relationship between BODEGAS LAUNA, S.L. and the user.
BODEGAS LAUNA, S.L. only supplies the products for domestic and private use. The customer agrees not to use the product for commercial, advertising or resale purposes. BODEGAS LAUNA, S.L. shall have no liability for any loss of profits, loss of business, business interruption or loss of business opportunities of the customer.
Assignment of rights and obligations
The contract is binding for both the customer and BODEGAS LAUNA, S.L., as well as for our respective successors, assigns and successors in title. The customer may not transfer, assign, encumber or in any other way transfer a contract or any of the rights or obligations arising therefrom without the prior written consent of BODEGAS LAUNA, S.L.. We may transfer, assign, encumber, subcontract or in any other way transfer a contract or any of the rights or obligations arising from it, at any time during its term. For the avoidance of doubt, such transmissions, assignments, encumbrances or other transfers shall not affect the rights, if any, that you, as a consumer, have recognized by law or cancel, reduce or limit in any other way the guarantees, both express and implied, that we may have granted.
INFORMATION AND CONTENTS OF THE WEB SITE
The information shown on the website is current as of the date of the last update. BODEGAS LAUNA, S.L. reserves the right to update/modify/remove information from this website at any time and without prior notice.
In the event that the website contains links to other websites and materials of third parties, such links are provided for information purposes only, without BODEGAS LAUNA, S.L. having any control over the content of such websites or materials. Therefore, we accept no responsibility whatsoever for any damage or loss arising from their use. BODEGAS LAUNA, S.L. reserves the right to modify the Terms and Conditions of Purchase. The modifications introduced will not be retroactive. If you do not agree with the modifications introduced, we recommend you not to use our web page.
VIRUS HACKING AND OTHER COMPUTER ATTACKS
The user must not misuse this website by intentionally introducing viruses, Trojans, worms, logic bombs or any other technologically harmful or damaging programs or material. The user shall not attempt to gain unauthorized access to this website, the server on which this website is hosted or any server, computer or database related to our website. The user agrees not to attack this website. Failure to comply with this clause could lead to the commission of infractions typified by the applicable regulations. We will report any breach of such regulations to the competent authorities and will cooperate with them to discover the identity of the attacker. Likewise, in the event of a breach of this clause, you will immediately cease to be authorized to use this website. We will not be liable for any loss or damage resulting from a denial-of-service attack, viruses or any other technologically harmful or disruptive programs or materials that may affect your computer, computer equipment, data or materials on account of your use of this website or your downloading of any content from or redirected to this website.
INTELLECTUAL PROPERTY AND COPYRIGHT
The user acknowledges and agrees that all copyrights, trademarks and other industrial and intellectual property rights over the materials or contents provided as part of the web page correspond at all times to BODEGAS LAUNA, S.L.. The user may make use of such material only in the manner expressly authorized.
APPLICABLE LAW AND JURISDICTION
The use of this website and contracts for the purchase of products through the same shall be governed by Spanish law. Any dispute arising out of or in connection with the use of the website or such contracts shall be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.
You can make any complaints and claims to BODEGAS LAUNA, S.L. by e-mail MAIL or by post to the address CTRA. VITORIA LOGROÑO PK 52, LAGUARDIA (ÁLAVA), 01300.